Hi, I’m Ryan, founder of Nora, your new AI teammate for customer service. (TLDR at end)

I built Nora after spending way too many hours buried in repetitive support emails, answering the same questions over and over. I realized that most customer service tools are either overly complex or too impersonal.

Chatbots get things wrong, and frustrate customers by asking them if their answer was right. (How am I supposed to know?) Help desks feel bloated and like a chore to read through. And for small businesses, hiring a full-time support rep often isn’t realistic.

Nora is different. She replaces your inbox and handles customer support emails for you.

Here’s what she does:

• Reads incoming emails and replies automatically, only when she’s confident.

• Learns from your website, PDFs, and help center.

• Flags anything she’s unsure about and asks you for help once—then remembers your answer.

• Builds a transparent, editable knowledge base from what she learns.

• Replies from your domain to stay on-brand.

• Uses a customizable confidence score to give you control over how hands-on or autonomous she should be.

Start with every response being reviewed by a team member and gradually move to full automation as you build trust in her abilities.

My goal with Nora is simple: Make it feel like you hired a great customer service rep, without actually having to hire one. She should feel like part of your team, not just another tool.

Nora is perfect for small e-commerce shops and growing SaaS companies who want to spend less time on support and more time building their business. If you’re answering the same customer questions every week, Nora will save you hours.

Coming soon in Version 2:

• Support bubble widget: Add a contact form to your site so customers can easily submit tickets to Nora.

• Magic Rewrite: Nora will help you rewrite your draft replies to sound more on-brand, more clear, or more empathetic.

• Shopify integration: Nora will check order status, provide tracking info, and manage cancellations or refunds.

• Stripe integration: She’ll be able to process cancellations and refunds automatically, while following your policies.

I'm personally onboarding early users and offering the first month free for 10 more founding testers. I'd love your feedback and ideas to help shape what Nora becomes.

Need a feature you don't see here? I'll build it for you. I'm committed to building Nora into the solution you need.

Let's take email support off your plate for good.

Want to talk? https://tryfromnora.com/demo

Ryan Founder, Nora

TL;DR – Why Nora might be a fit for you:

• AI-powered teammate for customer email support

• Replies automatically only when she’s confident

• Learns from your website, PDFs, and corrections

• Sends from your domain and keeps a living knowledge base

• Saves time by handling repeat questions

• Built for small e-com and SaaS teams

• First month is free, with hands-on (and self-serve!) onboarding

Text — AI Customer Service

Turn customer conversations into support, sales, and revenue with AI.

Text is an AI customer service platform that combines AI agents, live chat, help desk ticketing, workflows, and lead generation in one system. Built for modern support and growth teams, Text helps businesses automate repetitive support tasks, engage visitors in real time, and convert more conversations into customers.

AI Agent That Resolves Conversations End-to-End

Text automatically trains on your website, help center, PDFs, product catalogs, and knowledge base — no decision trees or developer setup required.

The AI agent can:

• Answer FAQs instantly

• Handle order status and returns

• Detect purchase intent during conversations

• Recommend products and offers

• Speak multiple languages with automatic translation

• Escalate to human agents with full context

Businesses using Text achieve AI resolution rates up to 74%, compared to the 59% industry average.

Live Chat Built for Conversion

Text combines customer support with real-time visitor engagement.

Agents can see:

• Who is currently on the website

• What pages they are viewing

• Where they came from

• When visitors show buying intent

Proactive campaigns engage users before they leave the site using triggers like:

• Exit intent

• Cart value

• Scroll depth

• Time on page

Rich conversational experiences with product cards, buttons, quick replies, and carousels help guide visitors toward conversion directly inside the chat.

AI Copilot for Support Teams

Text includes an AI Copilot that assists human agents in real time with:

• Reply suggestions

• Conversation summaries

• Relevant help articles

• Customer history and context

This helps teams respond faster, improve consistency, and handle more conversations without increasing headcount.

Help Desk and Omnichannel Inbox

Manage customer conversations across:

• Live chat

• Email

• Messenger

• Twilio

Text includes:

• Automated routing and tagging

• SLA tracking

• Escalation workflows

• Internal notes

• Customer satisfaction ratings

• Unified ticket management

No-Code Automation and Custom Skills

Create AI-powered workflows using plain-language instructions — no engineering required.

Automate tasks like:

• Lead qualification

• Appointment scheduling

• VIP routing

• Discount approvals

• Ticket creation

• CRM updates

• Follow-ups

Text integrates with HubSpot, Shopify, WooCommerce, Slack, Mailchimp, WordPress, Webflow, and more.

Reporting and Revenue Attribution

Track:

• AI resolution rates

• CSAT

• Response times

• Agent productivity

• Chat volume

• Revenue influenced by AI and chat conversations

Built-in analytics help teams understand exactly which conversations drive growth.

Trusted by Global Brands

35,000+ businesses use Text, including:

• PayPal

• IKEA

• Sephora

• Mercedes-Benz

• Unilever

• Wembley Stadium

SOC 2, GDPR, CCPA, and PCI DSS compliant.

Plans start at $19/month with a 14-day free trial and no credit card required.

Not just customer support software.

Text is an AI customer service profit engine.

Tidio is an intelligent customer service and sales platform that helps businesses deliver instant, human-like support without coding. It combines live chat, automation, and advanced AI technology to create seamless customer experiences across channels. With its AI agent, Lyro, and Copilot assistant, Tidio allows teams to automate conversations, resolve questions, and manage messages from one shared inbox. It’s designed for ecommerce and online businesses that want to boost satisfaction, reduce response times, and grow sales effortlessly.

ResolveAI offers ChatGPT powered Chatbots for Customer Service.

Create and train chatbots in just minutes with no code!

• Upload your documentation PDF, Docx, CSV

• Upload your website content with just site URL

• Customize chatbot appearance. Add Logo, name and welcome message

• Use Live Chat to join conversation and help customer resolve issues.

• Track chatbot performance from Dashboard