The 10 best Customer Service products in 2025

Fernand is the best tool for customer support! Better and cheaper than many other top tools. Try it once and you'll stay forever!

A breathe of fresh air!

A great product!

Wonderful productive product for SaaS companies, recommend!

Fernand is very good.

Nice!

Love it

Good start for Fernand, and hopefully this product will be successful :)

amazing Fernand

love Fernand

Improv MX family is lit

It’s a great customer support tool, way above the others and from a small real team not some corporate monolith

Fernand is a great customer support platform. It is fast, efficient, and easy to use. I love that I can see all of my customer conversations in one place and that I can easily respond to them. I also appreciate that Fernand integrates with Stripe and Paddle so that I can see all of my customer data in one place. Overall, I am very happy with Fernand and would recommend it to any SaaS company looking for a customer support platform.

Fernand has been a game-changer for the customer support of my clients. The interface is incredibly user-friendly, making it easy for they to get up to speed quickly. The customization options are also fantastic, allowing them to tailor the platform to their specific needs. I highly recommend Fernand to any SaaS company looking to streamline their support processes.

good

10/10

These people make the most amazing software. Gorgeous to use and works so well.

10/10

The price is reasonable.

I've tested many customer support tools – Intercom, Tidio, HelpScout, LiveChat, Crisp, and many others. They all have the same problem – they’re overloaded with unnecessary features that only complicate and slow down the workflow. Fernand is the best tool I’ve ever tested. It has everything a modern customer support tool should have, but, most importantly, it’s designed to support work rather than complicate it. With its minimalist and beautifully designed interface, it’s a pleasure to use. Fernand makes daily work much simpler, more enjoyable, and, above all, faster. Plus, the price of $29 – in my opinion, the best and most transparent pricing in the industry. I wish every tool would take notes from Fernand’s design. For me, it’s an icon. Forget other tools, seriously.

Awesome

Must-have customer support platform

I enjoy the software that Antoine & co build. It's beautifully designed, easy to use and very reliable. Keep up the good work!

Good luck for your new project!

Easy to use and amazing support !!

I am the founder of a customer relationship marketing software, we use NeoAssist since a fue months and the results is here ! Thanks to this solution, we converted customer tickets into business opportunities and saved time for all the team.

What I love about this is that it’s not “just another AI support tool.” And believe me … I’ve seen many … What I like is that the product creator really gets the nuance of customer support. Not just the workflows, but the actual relationship layer behind every ticket. That’s why this solution isn’t about replacing conversations. And it’s more about protecting them by letting AI handle the repetitive stuff. Big fan of the thinking behind this. 

Truly the baby of ChatGPT + Crisp ! Amazing product, congrats Cédric :)

Nice product

Really useful tool to not lose touch with your users and analyze the perceived value of your app!