The 10 best Customer Service products in 2025

Good luck for your new project!

I enjoy the software that Antoine & co build. It's beautifully designed, easy to use and very reliable. Keep up the good work!

Must-have customer support platform

The price is reasonable.

10/10

These people make the most amazing software. Gorgeous to use and works so well.

10/10

good

Fernand has been a game-changer for the customer support of my clients. The interface is incredibly user-friendly, making it easy for they to get up to speed quickly. The customization options are also fantastic, allowing them to tailor the platform to their specific needs. I highly recommend Fernand to any SaaS company looking to streamline their support processes.

Fernand is a great customer support platform. It is fast, efficient, and easy to use. I love that I can see all of my customer conversations in one place and that I can easily respond to them. I also appreciate that Fernand integrates with Stripe and Paddle so that I can see all of my customer data in one place. Overall, I am very happy with Fernand and would recommend it to any SaaS company looking for a customer support platform.

It’s a great customer support tool, way above the others and from a small real team not some corporate monolith

Improv MX family is lit

love Fernand

amazing Fernand

Good start for Fernand, and hopefully this product will be successful :)

Love it

Nice!

Fernand is very good.

Wonderful productive product for SaaS companies, recommend!

A great product!

A breathe of fresh air!

Awesome

Fernand is the best tool for customer support! Better and cheaper than many other top tools. Try it once and you'll stay forever!

I've tested many customer support tools – Intercom, Tidio, HelpScout, LiveChat, Crisp, and many others. They all have the same problem – they’re overloaded with unnecessary features that only complicate and slow down the workflow. Fernand is the best tool I’ve ever tested. It has everything a modern customer support tool should have, but, most importantly, it’s designed to support work rather than complicate it. With its minimalist and beautifully designed interface, it’s a pleasure to use. Fernand makes daily work much simpler, more enjoyable, and, above all, faster. Plus, the price of $29 – in my opinion, the best and most transparent pricing in the industry. I wish every tool would take notes from Fernand’s design. For me, it’s an icon. Forget other tools, seriously.

I’ve tried a lot of chatbots. Some feel like glorified FAQs. Some feel like homework you didn’t ask for. Ask AI? Finally, one that actually works. Setup takes minutes, and suddenly your site has a smart, context-aware assistant answering real questions without any generic copy-paste nonsense.

Visitors type, it answers: fast, relevant, and surprisingly nuanced. Admins get insight into what users actually want, making content planning feel like cheating. Works flawlessly across desktop, mobile, and tablets, and handles everything from quick lookups to slightly tricky queries without breaking a sweat.

Bottom line: Fast, intelligent, and genuinely useful. If you care about giving your visitors answers before they even think to ask, this is the chatbot to beat.

I finally found some time to test out Ask AI today, and setup was ridiculously easy. I was actually a bit shocked, and second guessed if I did things incorrectly at first, but nope, it was actually as simple as the 2 minute setup video suggested. Additionally, a site visitor, it’s just as smooth: ask a question, get an answer, zero hunting around.

What I liked most:
- Instant answers from your site content; no FAQs required.
- Admin insights let you see what users actually want.
- Works quite nicely across all viewports and devices

Could be better:
- I wish there was a way to fully customize the AI agent’s popup UI; it feels a bit dated

Bottom line: Perfect for solo creators or small teams who want users to get answers fast. Quick, smart, and actually useful.

I still need to do some more testing and actually run a proper UX test with real world users, but Ask AI looks promising and could actually be a great fit for some clients' sites!

I tested the plugin on my online tech VA site.

It was fairly straight forward to setup. It synced my content without issues and was live in about 10 minutes. Most of the time was waiting for syncing of content.

I thought the chat was very good at picking up the key information on my site. There were some words that attempted to stretch some of the claims on the site but it was pretty close.

It provided some links related to my questions and it was very fast at answering.

I do not have blog content so I couldn't test random questions.

I have a plugin that lets me connect WhatsApp to chat directly with a person. It would be cool to see this plugin with also an additional feature where the person can chat with me through the widget.

Much needed tool part of a great maintenance and optimization system ...

AISQ have gone above and beyond with this AI Agent, but I’d expect nothing less from them. It really stands out from other similar agents as it’s so intuitive and uses the information on the website to inform itself. Feels almost human!

https://wallpaper-kid.com

As with everything from AISQ / Squirrly - it works flawlessly and is handy as heck.

I checked this tool out and it works great.

I checked this tool out and it works great.

That looks pretty neat. So many AI agent providers out there, but happy to stick with this one.

I tested ContentLook on my blog and I am pleasantly surprised how well it is doing. Worth the upgrade.

Based on my quick check and balance of the tool = Yeah! Just what I need at this time in the evolution of my website. Was thinking about such a tool, and here it is! TU!

This tool exceeded my expectations! The setup was incredibly fast and easy, and the AI answers questions accurately based on my own website content. It’s made a real difference in user engagement and helps me see what my visitors are actually looking for. I highly recommend this to anyone wanting to improve their website experience!

Ask AI is on my blog as we speak, and the quality coming out of this team is spectacular.

Just downloaded the WordPress plugin, got the API from ContentLook's Ask AI website, installed everything and put it to work in less than five minutes.

Testing the free version on one of my sites before rolling it out to my clients.

I started with the free version and as a marketing agency quickly upgraded. Like everything else I have invested in over the years from Florin and the team, this is a winner! Easy to use, easy to install and easy to work with. What more can you ask for?

We tested ContentLook on our site and were pleasantly surprised how well it did.

ContentLook's Ask AI was easy to install and improves user engagement by answering questions with existing content, helping with SEO. It is recommended for improving the user experience.

Very easy to use and operate. Highly recommended, especially since there is a free version to get started with.

This is very promising service to us as a small so agency. Aimed towards small businesses sites.

Just integrated Ask AI by ContentLook into my site and I’m impressed by how smoothly it picks up and uses existing content to answer visitor questions. The setup was quick, and I love that I can see what people are asking so I can fill any gaps in my content. It’s like having a 24/7 support team member that also helps with SEO – highly recommend for anyone who wants to boost engagement and keep visitors on their site longer.

Setting up the WordPress connection has never been this easy. Everything was ready in just a few minutes, and the sync speed exceeded my expectations.

I connected my WordPress site in minutes. The syncing takes a couple of minutes - impressed

Ask AI by ContentLook is surprisingly powerful! I connected it to my WordPress site in minutes and it instantly started answering visitor questions based on my existing content. The onboarding was smooth, and I could see exactly where my site needed more answers. Definitely a must-try for anyone serious about improving website engagement.

Extremely great AI tool. I'm a user of Squirrly SEO so I knew that this tool would be as amazing as that would and I am not disappointed. I deal with a hard topic (eating disorders) and it handled it well. As a sole founder of a non profit foundation, this has been a game changer and allowed me more time to support those I serve. Try it out, you won't be disappointed.

Initially very skeptical about 'yet another' AI tool but because this product has an awesome pedigree I decided to check it out and set it up on two large sites. The indexing process worked well and the AI bot was able to answer questions posed to the site. Nice to see the log of questions asked and I was able to add some extra materials for questions not answered completely to my satisfaction. Looking forward to tracking what sort of questions are being asked so we can create more relevant content or where updates are needed to our sites.

This tool works incredibly well and is especially valuable for small businesses. The setup is quick and intuitive, and while syncing may take a bit longer for larger sites, it provides accurate, detailed answers around the clock. Its SEO and content analysis features are powerful yet simple to use, making website improvements fast and straightforward. Whether for enhancing visitor experience or streamlining back-end workflow, this tool is highly recommended.

"Ask AI" is phenomenal. Minus the actual syncing of my content, which is going to be different for everyone based on how much content they have, the whole process from sign-up to clicking the button to "Ask AI" and asking AI to find stuff on my site was a little under 5 minutes.

My goodness! This is right on time for three sites that I have with tons and tons of content that need "Ask AI" so people don't get overwhelmed with content during their searches.

I'll be reviewing "Ask AI" on one or more of my YouTube channels once I take an even deeper dive into what it has to offer. Superb tool!

Just tested this on my site, and it works really well. The syncing process takes a little longer than 5 minutes, probably because of the total number of pages on my website. I got great answers to my questions.

This tool is a genuine game-changer, especially for small businesses. It's like having a brilliant assistant who works 24/7. For our visitors, it functions as a lightning-fast AI agent, accurately answering specific questions about everything from services to daily specials. For me, the owner, its SEO and content analysis capabilities are incredibly powerful and easy to use, finding website fixes in minutes. The setup was remarkably fast and intuitive. If you're looking for a tool that significantly enhances both user experience and your back-end workflow, I highly recommend giving this a try.

Over the past few months I built a new website packed with information and wanted a simple AI search on the front end to turn the site into a helpful, searchable resource. I didn’t want anything complex — just a lightweight tool that would let visitors ask questions and get direct answers linked to the relevant pages.

At the same time I was evaluating WooCommerce search solutions for a client. As a SquirrlySEO and GhostWP user, I got a notification that Squirrly had released Ask AI (ContentLook). I decided to try it out.

Installation and setup were refreshingly straightforward. The crawler indexed my pages and PDFs without any manual tagging, and adding the embeddable widget only required pasting a short JavaScript snippet (or, if you prefer, installing the WordPress plugin). The interface is uncluttered and focused — you can also promote preset questions to highlight key pages like product listings, booking forms or donation pages.

In use, Ask AI returns concise answers drawn from my actual content and includes direct links to the source pages. That content-first approach means responses feel accurate and useful, and it reduces the risk of hallucinated replies common with generic chatbots. The question logs are particularly valuable: they quickly reveal what visitors are looking for and expose content gaps (for example, queries I hadn’t explicitly answered on the site). That insight alone is worth the tool for planning content updates and prioritising product pages.

Compared with other tools I’ve tried, Ask AI is lighter and more practical. It’s not designed for multi-step transactional chat flows or in-chat payments, so if you need complex automations you’ll need additional integrations. But for making a dense, information-heavy website far easier to navigate — and for helping visitors find and act on high-intent pages — it’s an excellent, low-effort solution.

Overall, I liked the product. It delivered immediate value with minimal setup and helped turn my site into a more usable, conversion-friendly resource. If you want a simple, reliable on-site AI search for content-heavy sites or WooCommerce stores, Ask AI is worth testing on the free tier.

It is a very effective tool, easy to use, and exactly meets what it promises, offering an excellent value for money. Its button and chat interface are simple, clean, and straightforward, making it easy to use.

This is really helpful because some visitors just won't stay on the site long enough to learn what they need to know.

Just tested this on my site and it does a great job

I just tried Ask AI. It did a great job of answering questions my clients would ask based on content on my website. I would have preferred that it recommend products/services instead of just my services web page based on the question I asked or pointed me to the contact page to schedule a free consultation. I also would have preferred it match up to my brand voice. Other than that, I am impressed.

Super useful tool for small business owners! Both for clients (AI agent who answer their questions live on the website) and for the website owner (AI agent who help to have a better content). Totally recommend!

ContentLook is like hiring a genius assistant for your website — intuitive, lightning-fast, and genuinely helpful. A game-changer for SEO and user experience!

I rarely post, but I'm making an exception to call this tool out. I've been "looking" for something like this for quite some time! I set up both the SEO & Analytics and the Content Search for our family restaurant. Once it showed ready (which only took a few mins), I simply asked what's the specials on the menu for the week and it parsed it out great! While I am not an SEO expert, I have many SEO tools. In comparison, this was very quick to find fixes available for the website. One click BOOM! I highly recommend giving ContentLook a try!

Very easy to set up, and aside from having an AI helper for website visitors, it solved a problem I had with standard Wordpress search plugins where people searching for items could not make typos. You can make typos with Ask AI by ContentLook and it finds the correct information regardless.

It's incredible how helpful this plugin is. It makes my WordPress site much easier to understand for users and significantly improves its SEO quality.

This is something I was looking to create myself. I haven't managed to do so yet, but maybe I won't need to now as this looks pretty slick. Very easy to set up and the results look promising

Tried the demo on plugin.squirrly.co and… WOW. It actually understands what I'm asking and replies with real info from the site. Really impressive! Great job!

Truly the baby of ChatGPT + Crisp ! Amazing product, congrats Cédric :)

What I love about this is that it’s not “just another AI support tool.” And believe me … I’ve seen many … What I like is that the product creator really gets the nuance of customer support. Not just the workflows, but the actual relationship layer behind every ticket. That’s why this solution isn’t about replacing conversations. And it’s more about protecting them by letting AI handle the repetitive stuff. Big fan of the thinking behind this. 

I am the founder of a customer relationship marketing software, we use NeoAssist since a fue months and the results is here ! Thanks to this solution, we converted customer tickets into business opportunities and saved time for all the team.

Easy to use and amazing support !!

Nice product

Really useful tool to not lose touch with your users and analyze the perceived value of your app!