The 10 best Customer Service products in 2025

Uneed is a launch platform that lists the best products on the internet since 2019. We've put together a list of the 10 best #Customer Service products for you over the years.

Looking for the best Customer Service tools and products? Our curated selection features the top-rated Customer Service solutions to help you achieve better results. Updated for 2025, this list is based on user reviews and popularity metrics.

What you'll find in this guide:

  • Top 10 Customer Service products ranked by popularity
  • User reviews and ratings
  • Key features comparison
  • Related categories you might be interested in

Top 10 Customer Service Products

(24)
Paid

The fastest and calmest customer support software for modern SaaS businesses.

  • Category

    Business
  • Pricing

    Paid
  • Socials

Fernand is the best tool for customer support! Better and cheaper than many other top tools. Try it once and you'll stay forever!

A breathe of fresh air!

A great product!

Wonderful productive product for SaaS companies, recommend!

Fernand is very good.

Nice!

Love it

Good start for Fernand, and hopefully this product will be successful :)

amazing Fernand

love Fernand

Improv MX family is lit

It’s a great customer support tool, way above the others and from a small real team not some corporate monolith

Fernand is a great customer support platform. It is fast, efficient, and easy to use. I love that I can see all of my customer conversations in one place and that I can easily respond to them. I also appreciate that Fernand integrates with Stripe and Paddle so that I can see all of my customer data in one place. Overall, I am very happy with Fernand and would recommend it to any SaaS company looking for a customer support platform.

Fernand has been a game-changer for the customer support of my clients. The interface is incredibly user-friendly, making it easy for they to get up to speed quickly. The customization options are also fantastic, allowing them to tailor the platform to their specific needs. I highly recommend Fernand to any SaaS company looking to streamline their support processes.

good

10/10

These people make the most amazing software. Gorgeous to use and works so well.

10/10

The price is reasonable.

I've tested many customer support tools – Intercom, Tidio, HelpScout, LiveChat, Crisp, and many others. They all have the same problem – they’re overloaded with unnecessary features that only complicate and slow down the workflow. Fernand is the best tool I’ve ever tested. It has everything a modern customer support tool should have, but, most importantly, it’s designed to support work rather than complicate it. With its minimalist and beautifully designed interface, it’s a pleasure to use. Fernand makes daily work much simpler, more enjoyable, and, above all, faster. Plus, the price of $29 – in my opinion, the best and most transparent pricing in the industry. I wish every tool would take notes from Fernand’s design. For me, it’s an icon. Forget other tools, seriously.

Awesome

Must-have customer support platform

I enjoy the software that Antoine & co build. It's beautifully designed, easy to use and very reliable. Keep up the good work!

Good luck for your new project!

Logo

ResolveAI

resolveai.co
(1)
Paid

ResolveAI offers ChatGPT powered Chatbots for Customer Service.

Create and train chatbots in just minutes with no code!

  • Upload your documentation PDF, Docx, CSV

  • Upload your website content with just site URL

  • Customize chatbot appearance. Add Logo, name and welcome message

  • Use Live Chat to join conversation and help customer resolve issues.

  • Track chatbot performance from Dashboard

  • Category

    Business
  • Pricing

    Paid
  • Socials

Avery good website, easy to use and understand
Logo

Lite Feedback

litefeedback.com
Paid

Integrate a feedback popup on your website, in a single line of code.

  • Category

    Business
  • Pricing

    Paid
  • Socials

Logo

Social intents

socialintents.com
Paid

The best Live chat software for Microsoft Teams, Google Chat, and Slack.

  • Category

    Business
  • Pricing

    Paid
  • Socials

(1)
Paid

Make issue tracking smarter, faster, and more efficient with AI-powered insights

Nice product

Logo

Cate AI

getcate.ai
(1)
Paid

Cate AI is a phone assistant for automating the incoming phone calls.

  • Category

    Business
  • Pricing

    Paid
  • Socials

I have been using it for only 2 weeks for my saloon, its like having an extra assistant and I still can’t believe that it works automagically. we used to miss half of the calls and now all of them are answered and the appointment shows directly on my Square dashboard.
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ThriveDesk

thrivedesk.com
Paid

Powerful yet easy to use customer support software designed to help bootstrapped SaaS startups, eCommerce businesses, WordPress businesses, and everyone else.

  • Category

    Business
  • Pricing

    Paid
  • Socials

Logo

GPTService

gptservice.app
Paid

Automate your whole helpdesk

  • Category

    Business
  • Pricing

    Paid
  • Socials

    -
Logo

FormsDeck

formsdeck.com
Freemium

Reduce repetitive queries from customers and start meaningful conversations.

  • Category

    Marketing
  • Pricing

    Freemium
  • Socials

Logo

InsertChat

insertchat.com
Paid

We create the best AI agent, with no coding needed. Our top AI models and pre-built agents use your data to deliver accurate answers for any industry, ensuring excellent performance and satisfaction.

  • Category

    Business
  • Pricing

    Paid
  • Socials

    -