Fernand — The Calm Customer Support Platform for SaaS
Tired of juggling between tabs and feeling overwhelmed by your customer support queue? Fernand is here to help! This customer support platform is designed specifically for SaaS companies and optimized for speed and efficiency.
Here's what makes Fernand different:
Lightning-fast performance: Fernand loads in under 100ms, meaning no more annoying spinners or waiting for pages to load.
Keyboard shortcuts for everything: Manage your support requests with ease thanks to intuitive keyboard shortcuts.
Custom data: Query your API endpoint and display contextual data about your customers straight from the conversation view
Smart replies: Respond to common queries in a flash with pre-written responses and actions.
Deep Stripe and Linear integration: Fernand integrates seamlessly with Stripe, Paddle and Lemon Squeezy giving you access to customer metadata, refund capabilities, and more – all within the platform. We also integrate with Linear to create and attach issues to conversations, and close the loop with customers when they are solved.
Focus-enhancing design: Fernand's clean, single-task interface and "Bonjour" welcome screen are designed to minimize distractions and help you stay on top of your support queue.
Built-in progress tracker: Stay motivated and reach "inbox zero" faster with Fernand's progress tracker, which leverages the psychological concept of "Goal Gradient Effect" to keep you moving forward.
Dark mode optimization: Reduce eye strain and work comfortably with Fernand's beautiful dark mode.
Fernand is more than just a customer support tool; it's a productivity powerhouse. It's time to ditch the stress of customer support and experience the calm efficiency of Fernand.
Pricing starts at just $29 per user per month, and there's a 14-day free trial (no credit card required).
