The 10 best Support products in 2025

Fernand is the best tool for customer support! Better and cheaper than many other top tools. Try it once and you'll stay forever!

A breathe of fresh air!

A great product!

Wonderful productive product for SaaS companies, recommend!

Fernand is very good.

Nice!

Love it

Good start for Fernand, and hopefully this product will be successful :)

amazing Fernand

love Fernand

Improv MX family is lit

It’s a great customer support tool, way above the others and from a small real team not some corporate monolith

Fernand is a great customer support platform. It is fast, efficient, and easy to use. I love that I can see all of my customer conversations in one place and that I can easily respond to them. I also appreciate that Fernand integrates with Stripe and Paddle so that I can see all of my customer data in one place. Overall, I am very happy with Fernand and would recommend it to any SaaS company looking for a customer support platform.

Fernand has been a game-changer for the customer support of my clients. The interface is incredibly user-friendly, making it easy for they to get up to speed quickly. The customization options are also fantastic, allowing them to tailor the platform to their specific needs. I highly recommend Fernand to any SaaS company looking to streamline their support processes.

good

10/10

These people make the most amazing software. Gorgeous to use and works so well.

10/10

The price is reasonable.

I've tested many customer support tools – Intercom, Tidio, HelpScout, LiveChat, Crisp, and many others. They all have the same problem – they’re overloaded with unnecessary features that only complicate and slow down the workflow. Fernand is the best tool I’ve ever tested. It has everything a modern customer support tool should have, but, most importantly, it’s designed to support work rather than complicate it. With its minimalist and beautifully designed interface, it’s a pleasure to use. Fernand makes daily work much simpler, more enjoyable, and, above all, faster. Plus, the price of $29 – in my opinion, the best and most transparent pricing in the industry. I wish every tool would take notes from Fernand’s design. For me, it’s an icon. Forget other tools, seriously.

Awesome

Must-have customer support platform

I enjoy the software that Antoine & co build. It's beautifully designed, easy to use and very reliable. Keep up the good work!

Good luck for your new project!

Really useful tool to not lose touch with your users and analyze the perceived value of your app!

Really appreciate all the upvotes, thanks everyone! This was a big pivot away from the first launch (from widget only to roadmapping platform with a widget) — would love your thoughts/feedback. Thank you!