tinydub is a powerful yet user-friendly customer support solution that combines AI-powered assistance with team inbox management to reduce your support workload while improving customer satisfaction.

✨ Key Features:

🤖 AI-Powered Self-Service

Advanced semantic search that understands user intent, even without exact keywords

Natural language AI assistant trained on your content
24/7 automated support - no more repetitive questions!

💬 Seamless Communication

Customizable welcome screens with guided self-service

Direct contact options with file upload capabilities
Professional team inbox with statuses, tags, and assignments
No per-user pricing - perfect for teams of any size!

🎨 Brand Customization

Custom colors, icons, and branding

Minimalistic, clean interface that matches your style
Optional "Powered by tinydub" removal available

📊 Smart Analytics

Track user interactions and search patterns

Identify content gaps with unanswered question insights
Improve your knowledge base over time

🌟 Perfect For:

Business owners looking to reduce support overhead

IT companies managing multiple client websites
Support teams wanting to focus on complex issues
E-commerce stores needing 24/7 customer assistance

💰 Transparent Pricing:

Free tier available - start without any commitment

No hidden fees or per-seat charges
EU-based with GDPR compliance and German data storage

🔒 Security & Reliability:

ISO 27001 certified servers in Germany

GDPR compliant data handling
Regular security updates and maintenance