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Sonny

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Live chat & email, in one inbox. Unlimited agents, unlimited conversations.

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Customer support tooling has a pricing problem. Most platforms charge per seat, so the moment your team grows, your bill explodes. And if you want live chat and email support? That’s usually two separate tools, two subscriptions, and two inboxes to juggle.

Sonny is one inbox for all of it, at one flat price.

Live chat and email tickets flow into a single unified inbox. Your whole team works from the same place, assigning conversations, leaving internal notes, tagging threads, and replying in real time. No tab-switching. No seat counting.

What you get:

💬 Live chat widget - drop a single script tag on your site and you’re live in minutes. Fully customizable.

📧 Email ticketing - forward your support address to Sonny and tickets appear right alongside your chats.

👥 Unlimited agents - your entire team, for one flat rate. No per-seat fees, ever.

🏷️ Tags & assignment - organize conversations, route to the right person, always know who owns what.

📊 Built-in analytics - response times, volume, and team performance out of the box.

📱 Apps for everything - iPhone, Mac, Android, or any browser. Push notifications included.

The pitch is simple: $14.99/month, flat rate, everything included. No onboarding calls, no credit card for the trial, and you’re live in under 5 minutes.

We built Sonny for small teams who are tired of paying Intercom prices for straightforward support needs. If you’ve ever winced at a per-seat renewal, this one’s for you.

7-day free trial - give it a go and let us know what you think!

About Sonny

Sonny is a business product listed on Uneed as a paid product. It's tagged with Support, Chat. See the best Support products for related options.

Frequently asked questions about Sonny

What is Sonny?

Sonny is live chat & email, in one inbox. Unlimited agents, unlimited conversations.

Is Sonny free?

Sonny is a paid product. Check their website for current pricing.

What are alternatives to Sonny?

Discover similar support, chat, customer service products in the Uneed directory.

What category does Sonny belong to?

Sonny is listed under Business on Uneed.