Rezup

Mostly the first one: connect Stripe, and every canceler gets one short email asking them to answer by voice or text. That part works on day one. The reason groups ranked by lost MRR only become useful once a few dozen answers have come in, so people usually start reading them after the first week or two. Alerts come last; by then founders want to hear about a big account leaving right away instead of finding it in the weekly view.

And yes, I’d love that recording. A first-time walk through the cancel flow is exactly what I can’t see myself anymore. Record it however is easiest for you and share it here or by DM. Thank you!

Great question, and you’re right: on a job board “I got hired” is the best kind of churn. It shouldn’t sit in the same list as “too expensive”.

Honest answer: not yet. Today Rezup sorts every exit into a fixed set of reasons and ranks them by lost MRR. A “found a job / role filled” answer would most likely land under “no longer needed”, right next to the real problems.

What I’m adding: a “goal reached” exit type. The AI tags it automatically when someone says they got hired or filled the role, and you can mark any reason that way yourself. Those exits drop out of the MRR ranking and get their own line (“12 happy exits, $480/mo”), so you can see them without them drowning out real churn.

Your “did anyone reply to you?” question already works as a Rezup question: one link, people answer by voice or text. Triggering it after a quiet stretch would come from your side (send the link from your own email or app), since Rezup doesn’t see activity on your board.

Would you want to try it once it’s live? Happy to give you early access.