SupportBridge is a controlled AI system for email-based customer support.
AI automatically drafts polite replies using your existing FAQs — but only in safe cases.
For risky, repetitive, or sensitive requests (billing, refunds, angry customers), it instantly escalates to a human agent with full context.
Key benefits:
• Max 1 AI reply per ticket → no loops, no hallucinations
• Humans always stay in control
• No chatbot widget or SDK needed — just forward your support@ email (setup in 5 minutes)
• Flat pricing: $249/month (no per-agent costs like Zendesk)
• 14-day free trial, cancel anytime
Perfect for growing SaaS teams who want faster support without risking brand trust.
