Capture Complete Bug Context. Ship Fixes 5x Faster. AI-Powered Bug Reporting for Modern Teams.
SnagRelay is an AI-powered bug reporting widget that captures screenshots, session replays, and technical context automatically — then delivers enriched reports to Jira, Linear, or Trello with AI-suggested priority and assignee.
No more "it's not working" reports. SnagRelay gives your team complete technical context in every ticket — automatically.
🚀 Get Started in Minutes
1️⃣ Create Account – Sign up and create your first project in 30 seconds
2️⃣ Connect Tools – Securely link Jira, Linear, or Trello with OAuth
3️⃣ Deploy Widget – Drop one line of JavaScript into your app (async, zero performance impact)
4️⃣ Collect Rich Reports – Users click the widget to report bugs with complete context
⚡ Powerful Features for Teams
📸 Complete Capture
- HD screenshot capture with annotation tools (pen, arrow, highlight, blur)
- 60-second HD screen recordings (session replay)
- Auto-generated reproduction steps from AI
- Console logs, network requests, and error stack traces — all captured automatically
- Browser metadata (OS, browser, viewport, timezone)
- Custom fields and metadata
🧠 AI-Powered Intelligence
- Automatic priority assignment (Critical, High, Medium, Low)
- Smart developer matching (learns from your team's decisions)
- Duplicate detection (flags similar bugs before they pile up)
- Continuous learning (improves over time)
🔒 Enterprise-Ready Security
- Sensitive data redaction (API keys, tokens, passwords, credit cards)
- GDPR and SOC 2 compliant
- 256-bit SSL encryption
- Zero performance impact on your app
- Works on production and staging environments
🎨 Customisable & Responsive
- Custom branding (match your company colours and logo)
- Custom fields and issue types
- Mobile-responsive widget (works on desktop, tablet, mobile)
- Webhook support for custom integrations
💡 Why Teams Love SnagRelay
1. No More Incomplete Bug Reports
Every submission includes screenshots, video playback, console logs, and step-by-step reproduction — no follow-up emails needed. Developers get complete context instantly.
2. Fix Bugs 5x Faster
Developers spend less time asking questions and more time fixing. AI automatically assigns priority and suggests the right developer. Average time from report to fix: 5x faster than manual processes.
3. Save 4+ Hours Per Week
AI triage and duplicate detection eliminate manual backlog management. Your team focuses on shipping, not triaging.
4. Built for Privacy & Security
Users can redact sensitive data before submission. Enterprise-grade security for production environments. GDPR and SOC 2 compliant.
5. One-Click Integration
Integrates seamlessly with Jira, Linear, and Trello. Enriched reports land directly in your tracker with all context included.
🧩 Integrations
Jira – Auto ticket creation, field mapping, priority sync, and two-way sync
Linear – One-click issue creation, priority assignment, and automatic updates
Trello – Card creation, label automation, board linking, and attachments
Webhooks – Custom integrations for any tool
📊 Real Results
- 80% reduction in "Can you send a screenshot?" follow-up questions
- 4+ hours/week saved on manual bug triage
- 20-30% fewer duplicate bugs in backlog
- 5x faster average bug fix time
- 97% of teams report improved developer productivity
✅ What's Included
✓ HD screenshot capture with annotation
✓ 60-second session replay (video)
✓ Console logs and network monitoring
✓ AI-powered triage and duplicate detection
✓ Automatic reproduction steps
✓ Custom branding and fields
✓ Jira, Linear, Trello integration
✓ Mobile-responsive widget
✓ GDPR and SOC 2 compliant
✓ 14-day free trial (no credit card)
💰 Simple, Transparent Pricing
Individual – $5/month
- 1 website
- Screenshot capture
- Video recording
- Console logs
- AI title writer
Starter – $15/month
- 5 websites
- All Individual features
- Reproduction steps
- Widget routing
- AI duplicate detection
Studio – $45/month
- 10 websites
- All Starter features
- Session replay
- AI triage
- Priority support
Enterprise – Custom pricing
- Unlimited everything
- Custom integrations
- Dedicated support
- SLA guarantee
All plans include 14-day free trial. No credit card required. Cancel anytime.
🎯 Perfect For
- Development Teams – Get complete bug context automatically
- QA Teams – Report bugs faster with one-click capture
- Product Teams – Understand exactly what users experienced
- Startups – Affordable bug reporting without the bloat
- Enterprises – Security, compliance, and advanced features
🔥 Why Choose SnagRelay?
8x Cheaper than Marker.io ($5 vs. $39/month)
Simpler than Usersnap (2-minute setup vs. 30 minutes)
Smarter than BugHerd (AI triage + duplicate detection)
Better than manual processes (5x faster bug fixes)
🚀 Start Capturing Better Bug Reports Today
2-minute setup – Drop a script tag and you're done
14-day free trial – No credit card required
Zero performance impact – Async loading, minimal bundle size
Trusted by developers – Used by teams worldwide
❓ Frequently Asked Questions
How long does setup take?
2 minutes. Add a script tag, connect your tracker, and you're done.
Will it slow down my website?
No. SnagRelay loads asynchronously and has zero performance impact.
What if I use a different tracker?
SnagRelay supports Jira, Linear, Trello, and webhooks for custom integrations.
Is my data secure?
Yes. GDPR and SOC 2 compliant. 256-bit SSL encryption. Sensitive data redaction.
Can I customize the widget?
Yes. Custom branding, fields, colors, and more.
Do I need technical knowledge?
No. One-line setup. No code knowledge required.
🎁 Bonus Features
- Analytics Dashboard – Track bug trends and team performance
- Team Collaboration – Internal comments and status updates
- Bulk Actions – Manage multiple bugs at once
- Export Reports – CSV export for analysis
- API Access – Programmatic access to all data
📞 Support
Email support during business hours
Chat support for urgent issues
Comprehensive documentation and video tutorials
Community forum for tips and tricks
🏆 Awards & Recognition
- G2 Top Rated – Highest customer satisfaction
- Capterra Best Value – Most affordable bug reporting tool
- Product Hunt – Featured as "Product of the Day"
- Developer Favourite – Loved by developers worldwide
🎯 Ready to fix bugs 5x faster?
Start your 14-day free trial today. No credit card required. See why thousands of developers trust SnagRelay.
SnagRelay is the AI-powered bug reporting tool that captures everything automatically, learns from your team, and ships fixes 5x faster. With session replay, AI triage, duplicate detection, and seamless integration with Jira, Linear, and Trello — all starting at just $5/month — SnagRelay is the most affordable and developer-friendly bug reporting solution on the market.
One click. Complete context. Instant triage. Bugs fixed 5x faster.
