RelioWork is a combined CRM and helpdesk platform built for small teams and solo founders who want to manage customers and support without switching between five different tools.
What makes it different is how you control it. RelioWork is built AI-first with three control surfaces:
MCP server — connect Claude Desktop, Cursor, or Windsurf and manage your CRM in natural language. "Follow up with leads who haven't replied in 3 days" runs as a real action against your data.
Telegram bot — get notified about new tickets, reply to customers, and update deals directly from Telegram without opening a browser.
In-app AI assistant — Ask AI panel inside the dashboard for quick queries and actions without leaving the interface.
CRM features: contacts, companies, deals, pipeline management, activity timeline, custom fields, automations, webhooks, REST API.
Helpdesk features: ticket queue, SLA tracking, CSAT surveys, knowledge base, public portal, embeddable widget, email notifications, agent dashboard.
Everything runs on Cloudflare's edge network — no cold starts, globally fast, fully multi-tenant. Billing via Stripe. Built and dogfooded by a solo founder running it on a real 10-year-old SaaS product.
Open-source MCP boilerplate: github.com/alesav/mcp-workers-kit
