Orka Chat reviews

What 17 Uneed members think of Orka Chat
(15)
Rated 5/5 by 15 users

Are most Orka users founders running several small products at once, or a single Shopify store that wants live chat plus a help center? One inbox across every project is exactly the pain I'd expect serial builders to have. Happy to record a free feedback video adding Orka to a first project as a new user and pointing out anything confusing.

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One inbox for several products is handy. If the same person writes in about two of them, do their threads merge into one contact, or stay separate per project?

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Charles's avatar
CharlesAuthorOct 29, 2026

Chats from different projects won't be merged. That's a cool idea though, i'll look into it. Would that make you switch to Orka if it were the case?. DM me on twitter (@charlesmdp) so we can chat if you want :) !

verticomply's avatar
verticomplyNov 3, 2026

It would definitely make Orka more interesting for me. When one customer writes about two products, seeing their whole history in one place saves a lot of back and forth. Maybe as an option per workspace? Thanks for the quick reply!

I've had the chance to use Crisp for a year and a half, and now that I'm using Orka, I feel like everything is much easier, more organized, and faster.
Plus, the AI helps me respond much faster than other similar chat apps. It's definitely an app I use regularly

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Charles's avatar
CharlesAuthorOct 29, 2026

Crisp has a TON of features we don't have so let's not underestimate the work they've put but yes, for some people Orka will feel cleaner I guess ✌️

I've been using Orka for years now! I switched from Crisp, which is also great, but I find Orka much more user-friendly. I've even recommended it to my friends who own businesses! I simply logged in with Google, and I was all set. Very happy with Orka! Highly highlyyy recommended! 😊💖

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Charles's avatar
CharlesAuthorOct 30, 2026

Thank you Kath !!

I've been using Orka for about a year, and to be honest, it's been wonderful. On top of that, the team behind it is incredibly responsive and has always helped me whenever I've had a question or needed assistance. .💖💖💖

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Charles's avatar
CharlesAuthorOct 29, 2026

I don't know who's behind that review since your username is anonymous but from the bottom of my heart, thank you

One of the best tools in my stack

I recently switched our chat widget from Crisp to Orca Chat, and it’s honestly been amazing. Orca Chat has quickly become one of the best tools I use. If you’re looking for a chat widget or considering a move away from Crisp, I’d highly recommend giving it a try.

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Charles's avatar
CharlesAuthorOct 29, 2026

thank you, now i'll be ranking for both orka and orCa apparently :D

One of the best chat app i've used ! Switch from Crisp 99$/month to a 9$/month plan with the same feature

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Charles's avatar
CharlesAuthorOct 28, 2026

Crisp is really good though, S tier for sure !
But I agree, they're not the most handful live chat to handle several projects at once (bit pricey too)

Great tool, I've been using it for years for my Shopify app business. So nice to be able to have everything in on app. The MPC is super nice as well. It's great for finding feature requests & bugs through tons of different chat messages.

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Charles's avatar
CharlesAuthorOct 28, 2026

Thank you Jeff, doing my best to have the most usefull live chat app for shopify app dev (amongst others!)

I experienced using this app myself and it's absolutely amazing! You can personalized and even use your AI assistant that you personally trained if ever you're too busy to manage the chats. It's a game changer! Thanks for building such a beautiful and functional app! ❤️🥰

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Charles's avatar
CharlesAuthorOct 28, 2026

Indeed, upon checking you're one of my heavy users eheh

been using orka for support on a couple of my projects and honestly it's so much easier having all the chats in one inbox instead of 3 different tabs. Setup took a few minutes, and being able to plug in my own AI key is a nice touch. Happy so far!!

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Charles's avatar
CharlesAuthorOct 28, 2026

"one tab to rule 'em all" 🧙‍♂️

Charles is a good friend, and I’m actually spending the weekend at his place while we work together. That’s not why I’m leaving a positive review though, I don’t even use some of the other products he’s built. I genuinely find Orka better than the alternatives I’ve tried so far.

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Charles's avatar
CharlesAuthorOct 28, 2026

Should I even thank you? 😂 😘

Orka Chat has been a great addition to our workflow. It makes it easier to keep track of conversations across different products without adding complexity. Simple to use and genuinely useful in our daily work!

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Charles's avatar
CharlesAuthorOct 28, 2026

Thank you Vinz, let us know if you think of anything we could add to Orka :)