Your users are already telling you what to build. It's buried in thousands of reviews, tickets, and calls you'll never have time to read.
Metricsense reads all of it and answers any question you ask.
How it works:
Connect - Plug in App Store, Play Store, Zendesk, Intercom, Slack, or upload a CSV. All your feedback in one searchable place. No reformatting.
Ask - Type a question like you'd ask a colleague: "What are the top complaints after our last update?" Get ranked results with original customer quotes and sentiment scores.
Decide - See trends, sentiment shifts, and volume spikes tracked over time. Set Slack or email alerts the moment something changes. Walk into any meeting with evidence, not a gut feeling.
What makes Metricsense different:
No tagging, no categories, no setup - ask in plain English, get sourced answers
Every insight links to the raw customer quote - not a black-box summary
Under 10 minutes to first insight - not days of setup and taxonomy building
Native sentiment across 100+ languages - captures emotion, not just translated words
Export to your project tracker - turn real user evidence into actionable tickets in one click
Post-release monitoring - get alerted when a bad update ships before the 1-star reviews pile up
Who it's for:
Product teams - Prioritize the roadmap with evidence. See top requests, bugs, and churn risks ranked by volume.
Support & CX - Auto-group duplicate complaints. Spot post-release spikes. Resolve in bulk instead of one-by-one.
Founders & leadership - Know why your rating dropped. Prepare board-ready reports from a single question.
Pricing:
Free: 500 credits, no credit card
Starter: $29/mo (2,000 credits)
Growth: $99/mo (10,000 credits)
Enterprise: Custom
