messaging automation tool that feels built for eCommerce rather than adapted from generic chatbots. The combination of automation and a shared inbox is especially useful.
Really like the focus on customer journey use cases. Abandoned carts, reorders, upsells and customer reactivation are exactly the kind of workflows where messaging automation can make a real difference.
Flownally makes it surprisingly easy to automate customer conversations across WhatsApp and Instagram. Great fit for eCommerce brands that want to turn more conversations into sales.