Found this tool when it launched on Product Hunt back in December. A lot has changed since then (good things!!). They have a fresh UI packed with features (screen-recording, attaching files, progress boards, status assignments, team creation, etc.). They listen to their users. Plus, what I like most compared to other feedback solutions is you can create comments literally on any live website as you are browsing them (whereas other tools were annoying in that I had to copy-paste urls to create a project, etc. etc.) And they have the best website I've seen in ages. What's not to love?