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SlaBuddy

SLA Buddy is a Slack app that helps you keep track of your SLAs.

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SLA Buddy is an internal tool heavily used within Supabase that got an OpenSource spin-off. It works by enforcing the SLA preemptively with set rules within Slack Channels, helping your support team be aware of SLA deadlines and pushing them to meet them. The tool was open sourced and has integrations ready for Zendesk and Freshdesk and instructions to set up Grafana Oncall. You can read the blog post about it here: https://supabase.com/blog/exploring-support-tooling

About SlaBuddy

SlaBuddy is a development product listed on Uneed, available for free. It's tagged with Support, Open Source. See the best Support products for related options.

Frequently asked questions about SlaBuddy

What is SlaBuddy?

SlaBuddy is sLA Buddy is a Slack app that helps you keep track of your SLAs.

Is SlaBuddy free?

Yes, SlaBuddy is free to use.

What are alternatives to SlaBuddy?

Discover similar support, open source, slack products in the Uneed directory.

What category does SlaBuddy belong to?

SlaBuddy is listed under Development on Uneed.