# Lyro

> AI Customer Experience Agent - Reliable, Trustworthy, Human

- **Website**: https://www.getlyro.ai/
- **Uneed Page**: https://www.uneed.best/tool/lyro
- **Pricing**: Free
- **Category**: Business
- **Tags**: Chatbots, AI, Customer Service
- **Submitted by**: @Roberta
- **Launch Date**: 2026-10-04

## About

Lyro is a Customer Experience AI Agent that resolves customer service conversations end-to-end while keeping the experience human. Built by Tidio Lyro is designed to be trained and coached like a real human agent.

What Lyro does:

• Resolves repetitive tasks: refunds, order updates, subscription changes, call bookings

• Handles proactive customer service: troubleshooting, FAQ, escalation with full context

• Boosts sales: upsell suggestions, lead qualification, personalized shopping recommendations

• Speaks 45+ languages

• Integrates natively with Salesforce, Intercom, Zendesk, Gorgias, and Tidio

What makes Lyro different:

• Trained on your data, your tone, your policies

• Full control over AI behavior via Guidances and Procedures (not a black box)

• Compliant with SOC 2 Type 2, GDPR, CCPA, CPRA, AI Pact, EU-US DPF

• 67% average resolution rate without human handoff

For e-commerce, SaaS, and digital businesses that want automation that actually feels human.