# Gleap

> Visual bug reports and customer feedback - all in one powerful widget.

- **Website**: https://gleap.io
- **Uneed Page**: https://www.uneed.best/tool/gleap
- **Pricing**: Freemium
- **Category**: Business
- **Tags**: CRM, Support, Chatbots
- **Submitted by**: @joe-5c4f
- **Launch Date**: 2026-05-20
- **Social Links**: [Twitter](https://x.com/gleaphq) | [LinkedIn](https://www.linkedin.com/in/gleap) | [YouTube](https://www.youtube.com/@gleap_ai)

## About

What is Gleap?

Gleap is a comprehensive customer feedback and bug reporting platform designed to help software teams build better products by bridging the gap between users and developers.

Think of it as an all-in-one "Product Quality" suite that replaces multiple disconnected tools. Its core functionality includes:

- Visual Bug Reporting: Users or QA testers can capture a screenshot or video of a bug. Gleap automatically attaches technical "under-the-hood" data like network logs, console logs, and device metadata.

- In-App Surveys: You can trigger targeted surveys based on user behavior to gauge NPS (Net Promoter Score) or gather feature requests.

- Live Chat & Support: It includes a communication layer so you can talk to your users in real-time directly within your product.

- Product Roadmap: It allows you to share what you’re working on and let users vote on upcoming features.

The "Magic" Factor

The real value of Gleap is that it eliminates the "back-and-forth" emails between support and engineering. When a user reports a crash, the developer receives the exact state of the app at that moment, often represented by the following relationship:

Bug Report = Visual Context + Technical Logs + User Metadata}